Logo

COMPLAINTS

What is a complaint?

A complaint is any oral or written expression of dissatisfaction with the level of our services and products.

How to make a complaint

You can report a complaint through one of the following channels:


  • Via the complaints section of the investor portal
  • Email: complaints@binghatticapital.com

Timeframe for complaint settlement

You will receive a reply within ten working days from the date of the complaint submission, with a statement of the action taken and the expected date of settlement.